Why Book With Us?
  • Certified Travel Counselor
  • Extensive travel knowledge
  • CLIA Certified -- ECC/LCS
  • Advice on excursions
  • Travel advice/recommendations

About Us

I am a North Carolina native, born and raised in Jacksonville, where I attended White Oak High School. I have lived in several states over the years, including  NC, VA, GA, MD, FF, HI and Oregon. 

My husband, Robert, and I have three grown children between us, and our live-in family includes Bo and Luke, our Shihpoo puppies -- brothers from the same mother (and litter!).   The travel bug bit us when we went on a Norwegian cruise for our honeymoon in 2001, and we've been traveling ever since!  I've completed thirty-two cruises since 2001, and I've got at least two more planned for this year.  We have cruised on Norwegian, Carnival, Holland America, Princess, Royal Caribbean, Celebrity, Crystal, AMA Waterwaysand Avalon Waterways. It's difficult to choose which is my favorite, because I like them all -- for different reasons.

I opened my own agency, Triple R Travel, in May 2009, and am now affiliated with a Top 50 management company nationwide -- Montrose Travel.  My attention to detail and passion for travel is a winning combination.  Do you have a wish list that includes dream of travel near and far?  Let me help you make those dreams a reality.  Call today and we'll get started!  Here at Triple R Travel we handle the details so you can Rest, Relax and Rejuvenate!

Read More Contact Us


I have been fortunate to find a good travel agent in Raye Hayden. As a travel enthusiast, Raye has helped me book cruises with an eye to my budget. Her personal service, prompt responses and attention to detail are just a few of the reasons that I highly recommend Raye and Triple R Travel.

Marlaine B.

We had a wonderful time on our 4-day cruise to the Bahamas. It was a great idea to have our whole family on the Carnival Sensation for Christmas together. Raye with Triple R Travel was great! We had a large group and it wasn't always easy to get everyone on the same page, but Raye was patient and made sure every detail was taken care of. I can't wait till next year! We're not sure of our destination, but we will definitely use Triple R Travel!

Tom P.

What a wonderful experience I had with Triple R Travel! Raye Hayden was so helpful in finding me the right cruise. She answered every question I had and did all the paperwork for me since I'm not very computer literate. I just booked another cruise to Bermuda in August and am planning on using Triple R Travel again for a holiday cruise. I would highly recommend Triple R Travel for all of your travel needs.

Wendy S.

Raye has been a wonderful resource as I planned my cruise. Because of her cruising experience, she was able to offer advice and suggestions that were quite helpful. Raye also helped with every area of logistics. We go on cruises with extended family members and have found this to be a wonderful way to have alone time as a couple, yet share wonderful experiences and make memories with our family. Raye handled all the work and we just had to show up and have fun!!

Camille S.

My husband and I decided to take an Alaskan Cruise to celebrate his retirement. It was the trip of a lifetime, and I am so glad that I had Raye to help me. She was there every step of the way; she gave me great tips on getting the balcony room on the boat, to the land package and train travel. I took every bit of advice that she gave me. She took complete and total care of us and our friends. We had nothing to do for 11 days but have a great time. We had a fantastic trip! I tell all my friends for any travel needs they should call Raye -- she is OUTSTANDING!

Linda S.

I highly recommend Raye and Triple R Travel. As first time cruisers with no idea of what to expect or how to plan, Raye did a wonderful job of sharing her cruising knowledge and making sure all our questions were answered. We couldn't have asked for better customer service. Raye treated us like old friends. Her tips and tricks came in handy on more than one occasion. We feel blessed to have such a professional on our side. Raye did a great job of working within our budget and helping us to maximize our dollars. We will be customers of hers for years to come. With absolutely no reservations, I highly recommend you call Raye for your next reservation!

Beth N.

My wife and I just got back from another wonderful cruise on Royal Caribbean's Monarch of the Seas. Thank you to Raye from Triple R Travel for all the help and suggestions. She took care of all the details from deciding what ship, booking and suggestions on dining and excursions. Without her we wouldn't have known about booking the specialty restaurant, Jade, which was delicious! We have used Triple R Travel several times before and wouldn't dream of booking travel and vacations without her. Thanks again, Raye!

Thomas P.

If you are looking for a reliable, knowledgeable travel agent, look no further than Raye Hayden at Triple R Travel. We have used Raye's services on several occasions and have always found that she goes the extra mile to help with planning and booking vacations. Her attention to detail, her responsiveness, and her caring and helpful attitude actually make planning a trip a breeze. We are leaving shortly on our dream vacation, a European river cruise, and we are very grateful to Raye for making our dream a reality. I would highly recommend Raye to anyone for all their travel needs.

L. Hill, Tampa

Raye is Tops in Travel! Working with Raye has been a delight in every way. She is knowledgeable about all aspects of planning a trip, has excellent resources that she shares with her clients, and offers practical suggestions to make travel easier. Since she has traveled extensively, she can offer firsthand suggestions for restaurants, must-see tours, and the best deck on the cruise ship. Our 17-day land and cruise tour to Alaska was a truly memorable experience made easy with Raye's guidance.

Linda G.

My husband and I wanted to take our girls to Disney for their first time and stay at a Disney resort. Disney vacations can be complicated to plan, and I was not up to the task. Raye was wonderful to work with. We told her what we wanted and she spent the time making sure all our accommodations were perfect. Raye goes beyond just booking your vacation. She adds a personal touch you will not find in other travel agents. I cannot wait to book a cruise with her! After a 6-day trip to Disney, we now need some of that “Triple R”! (Triple R Travel handles the details so you can rest, relax and rejuvenate.)

Ivy M

My wife and I booked a 7-night cruise through Triple R Travel from Seattle through the Inside Passage of Alaska. We visited Ketchikan, Juneau and Skagway in Alaska, as well as Victoria, British Columbia. This was our very first cruise ever, and we had no idea what to expect. My wife was already skeptical about cruising in any fashion. Raye Hayden went out of her way to give us a comfort level with the trip, answering probably a million questions, and offering advice on preparation for a cruise. We were booked on a great ship and, with Raye’s advice, picked out a really good stateroom. We thoroughly enjoyed the trip and can’t wait for our next opportunity. If you are looking for someone knowledgeable and customer-friendly, I can heartily recommend Raye and Triple R Travel!! E. Pratt Hendersonville, NC

E. Pratt Hendersonville, NC

This was our second trip to Alaska on the Celebtrity Solstice, and just like the first sailing, we had a wonderful time with good friends on this beautiful ship. The staff on the Solstice are very accommodating and friendly. The food and entertainment were wonderful. We ate in the buffet, as well as the main dining room, and the staff was friendly and very attentive. Our excursions were fun, and we saw a lot of wildlife. Our travel agent, Raye Hayden, is wonderful and I have recommended Raye and this particular cruise to everyone I speak with. Sandra J. Wendell, NC

Sandra J.

What an unexpected pleasure that a friend recommended Raye Hayden at Triple R Travel to plan a “bucket list” cruise to Alaska. From our first contact thru the follow-up after we came home, we felt like we were Raye’s only customer. She truly cares that our travel is worry free and having a great time is most important. Throw in professional and thorough, and she is a perfect package doing Triple R Travel proud. We feel like we’ve made a friend and will definitely come back and recommend.

Judy and Martin S.
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Give the Gift of Travel!

There's no better gift than that of a new destination, vacation retreat or cultural experience.

"To travel, to experience and learn: that is to live." - Nepalese mountaineer, Tenzing Norgay

Travel vouchers are available for any amount and can be used for any service or travel booking we offer. Contact our Travel Specialists to help you discover our many vacation and travel options. Our vouchers are flexible, easy to use and can be customized for any occasion. The possibilities are endless!

Purchase a travel voucher for...

  • Employee Awards
  • Birthdays
  • Anniversaries
  • Weddings
  • Graduations
  • and more!

Call or email us today and give a gift they will never forget... a wondrous gift of travel.

We value your privacy. As such, we understand that making purchases online involves trust on your part. We take that trust seriously and make it our highest priority to ensure that your personal information is held in the strictest confidence.

  • Our agency retains only that information which you voluntarily give to us.
  • We use your personal information only for the purpose of responding to and processing your travel request.
  • We will only share your personal information with authorized suppliers that perform specific functions on our behalf as required by you.
  • We will not ever sell your personal information to any third party.
  • We provide you with the choice and the control over the collection and use of your personal information. You may update, correct or remove your personal information at any time.
  • We make this Privacy Policy available to you on our home page and at every point where personal information is being requested.
  • And, to provide you with the best available quality service; your call may be recorded.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can purchase travel, make travel requests, and register to receive marketing specials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you would like to refer a friend to our agency, you will need to submit that individual's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Email address
  • Phone Number

Traveler profile information

We collect personal information in the form of a profile when a reservation is made. In addition to personal information, we may also collect personal preferences such as seat requests, special meal requests, frequent flyer programs and membership numbers.

If you are purchasing travel for someone other than yourself or for someone who is accompanying you on travel purchased through us, we may collect personal information about that individual also. Please obtain the consent of other individuals prior to providing us with their personal information.

The way we use information

We use the information you provide about yourself when placing a travel reservation only to complete your request. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to confirm a reservation and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete your travel request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our marketing specials as well as updates on new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You can unsubscribe from this service by either sending an email with "unsubscribe" in the subject line through our Contact Us page that includes your associated email address and street address or by following the instructions on the email you receive.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of cookies

When you visit our site, we may place a "cookie" on your personal computer. A cookie is a small data file that is transmitted between computers to help us recognize you when you return to our website. Any information stored in the cookie is encrypted, so no one can view the data it contains through unauthorized access to your computer. Most Internet browsers automatically accept cookies. You can, however, instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from any site you may visit.

We may also have third-party advertisers on our site. The third-party advertisers are required to perform a rigorous approval process to ensure a secure site structure. No personal information about you is shared unless you give us permission to do so. Third-party advertiser may use anonymous information about your visits to their site in order to provide advertisements about travel-related goods and services in which you may be interested.

How you can access or change your personal information

You can access all your personally identifiable information that we collect online and maintain by reviewing My Profile information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


Any minor - under the age of 18 - is not eligible to register for or use the services of this website. We encourage parents to play a central role in their child's online activities and should monitor the sites visited to ensure the child's privacy is being protected.

Changes to our privacy policy

This Privacy Policy was produced and posted on September 29, 2003. We reserve the right to modify or amend this Privacy Policy at any time and for any reason. If changes are of a material nature, we will prominently display those changes prior to implementing the change.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us.

Partnerships for Success

We operate with high integrity. We've got your back.


The Airlines Reporting Corporation is an airline-owned company offering travel products and services, ticket distribution and settlement through a variety of channels in the United States, Puerto Rico and the U.S. Virgin Islands. ARC is the information hub of the $85 billion travel industry.


Association of Retail Travel Agents - Designed to be the one-stop resource for professional travel retailers, ARTA has agent tools, columns and articles on selling travel and the travel business.


American Society of Travel Agents is the world's largest association of travel professionals. Their 20,000-plus members include travel agents, tour operators, cruise lines, hotels, car rental companies, etc. They are the leading advocate for travel agents, the travel industry and the traveling public.


Cruise Lines International Association - the official trade organization of the cruise industry, Cruise Lines International Association (CLIA) also works in partnership with nearly 17,000 affiliated travel agencies throughout North America to ensure the highest caliber of cruise sales expertise and service for cruise vacationers.

Virtuoso Travel Network

Virtuoso is a network of the best luxury travel agencies with more than 15,200 members worldwide. They represent the best of the best in travel, with an extensive portfolio of preferred partners. Members of the consortium have access to global connections and VIP status with various travel suppliers.


International Air Transport Association - Originally founded in 1919, IATA brings together approximately 265 airlines, including the world's largest. Flights by these airlines comprise more than 95 percent of all international scheduled air traffic.


International Association of Travel Agents Network - IATAN's mission is to promote professionalism, administer meaningful and impartial business standards, and to provide cost-effective products, services and educational programs that benefit the travel industry.


The National Association of Career Travel Agents (NACTA) is the foremost Travel Industry Association dedicated to providing the finest education, training, networking and representation in support of Career Travel Consultants.


The Professional Association of Travel Hosts, Inc. (PATH) is the only travel industry association with a membership comprised of the leading top U.S. Host Agencies. Members adhere to strictly enforced operating standards and business practices.


American Society of Travel Agents - ASTA's Green Program consists of educational and promotional resources that enable travel agents and suppliers to increase their knowledge of travel's impact on the environment and highlight to consumers their commitment to keeping travel an environmentally friendly business.